an i-checksum="33305" --> XBox
 XBox Connection Guide

Support Site

     BellSouth FastAccess

Welcome to the BellSouth® FastAccess® support site where you can download the latest modem drivers, client software, tools, and documentation for your FastAccess service! Select by clicking the link beneath one of the three categories below.  Check back regularly for updates.

Customer CPE (Modems and Routers) Client Software and Network Interface Cards: Guides and Tools:
2Wire Dial-Up Networking AOL Troubleshooting
3Com HomeConnect PCI Macintosh OS X Native Client EN Clean
Alcatel Speed Touch Home PPPoE Clients Home Networking
Alcatel Speed Touch USB Windows XP Native Client Self-Installation Guides
Cayman/Netopia D-Link Network Interface Cards XBox Connection
Dell ITEX PCI
Efficient Networks 3060 PCI
Efficient Networks 4060 USB
Westell

_New HPNA_Connection.pdf">Guide

 2Wire Wireless HomeNetworking
Fast Start Guide

 2Wire Wireless HomeNetworking
Connection Guide

Parental Controls
 2Wire Parental Controls
User's Guide

3COM
  3COM and Alcatel Modems
Connection Guide

Alcatel
 Alcatel and 3COM Modems
Connection Guide

Efficient
 Efficient SpeedStream PCI
Modem Connection Guide

 Efficient SpeedStream USB
Modem Connection Guide

Welcome
 Welcome Guide

Westell
 Westell Connection Guide

 Westell Fast Start Guide

XBox
 XBox Connection Guide

Customer CPE (Modems and Routers) File Size Updated Description Download Instructions

2Wire:

 Windows 98/ME/2000/XP Driver:
 USB Driver v. 1.4.05
 (Supports both PC Port and
 direct USB connection)
 Installation Instructions

 Mac OS 8.6-9.2, 10.1.3-10.2.6 Driver:
 USB Driver v. 1.2.30
 (Supports both PC Port and
 direct USB connection)
 
Installation Instructions

 3.5.5 Firmware and Local Upgrade
 Instructions:
 2Wire 3.5.5 Local Upgrade
 Instructions (Read Me First!)
 recovery.2sp

 recovery.lmi

 





1.11 MB

 

1.74 MB


 

 

45.5 K

5.37 MB
5.78 MB





10/20/03

 

10/20/03

 
 


 














11/04/03

11/04/03
11/04/03



1. Click the desired driver.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.


Alcatel Speed Touch USB:

 Windows 98/98SE/Me/2000/XP
Drivers:
 PPPoA v1.6.3
 RFC 1483 v1.6.3

 Mac OS 8.6/9.1 Drivers:
 PPPoA v1.3.4
 RFC 1483 v1.3.4

 Mac OS 10.1 Drivers:
 PPPoA v1.4

 Installation & Troubleshooting Guide






4.3 MB
4.3 MB


5.39 MB
7.03 MB


909 KB

5.14 MB





11/11/02
11/11/02


06/27/01
04/17/02


08/26/02

09/03/02

These downloads are updated drivers for the Alcatel Speed Touch USB DSL Modem. A driver tells your PC how to interpret information from your modem to your computer.  Loading these more current drivers enables you to bypass "bugs" which were detected after the modem's initial production and distribution.  These drivers fix the Windows/Me bug, where your computer is left hanging on shutdown.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Alcatel Speed Touch USB DSL modem installation and troubleshooting.


1. Click the desired driver.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.

Guide Download To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.


3Com HomeConnect PCI:

 Windows 95/98/Me/NT/2000
 Drivers:
 Product # 3CP3617
 PPPoA & RFC 1483

 Windows XP Drivers:
 Product # 3CP3617
 RFC 1483

 Windows 95/98/Me/NT Drivers:
 Product # 3CP3617B
 PPPoA & RFC 1483

 Windows 2000 Drivers:
 Product # 3CP3617B
 PPPoA & RFC 1483

 Windows XP Drivers:
 Product # 3CP3617B
 RFC 1483

 Installation & Troubleshooting Guide







26.9 MB



3.2 MB



25.0 MB



18.0 MB



2.6 MB


4.75 MB







--



09/03/02



05/15/01



06/13/01



09/03/02


09/03/02


The following downloads are updated drivers for the 3Com Home Connect PCI DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. The cover of your modem guide will state either 3CP3617 or 3CP3617B to let you know which driver you need.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of 3Com HomeConnect PCI DSL modem installation and troubleshooting.


1. Click the desired driver.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.

Guide Download To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.


Efficient Networks 3060 PCI:

 Windows 95/98Retail/NT Drivers:
 PPPoA v2.x
 RFC 1483 v2.x


 Windows 98SE/NT/Me/2000/XP
Drivers:
 PPPoA v3.4
 RFC 1483 v3.4

 Installation & Troubleshooting Guide






7.62 MB
7.59 MB




4.2 MB
4.5 MB


6.25 MB




07/26/01
07/26/01




12/21/01
12/21/01


07/09/02

The following downloads are updated drivers for the Efficient Networks 3060 PCI DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. Please select your download according to the Operating System (OS) you are running. To determine the OS, right-click "My Computer" and select "Properties."

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Efficient Networks 3060 DSL modem installation and troubleshooting.


1. Click the desired driver.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.

Note: The above steps do not apply to the v2.x drivers.  Detailed instructions for these drivers are located in the Installation and Troubleshooting Guide.

Guide Download To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.


Efficient Networks 4060 USB:

 Windows 98 Retail Drivers:
 PPPoA v2.x
 RFC 1483 v2.x

 Windows 98SE/Me/2000/XP Drivers:
 PPPoA v3.4
 RFC 1483 v3.4

 Installation & Troubleshooting Guide

 Network Settings






6.60 MB
6.66 MB


4.2 MB
4.5 MB


6.25 MB

1 KB




07/26/01
07/26/01


12/21/01
12/21/01


07/09/02

12/04/00

The following downloads are updated drivers for the Efficient Networks 4060 USB DSL Modem. A driver tells your PC how to interpret information flowing from your modem to your computer. Please select your download according to the version of your Operating System you are running.

If you were an early DSL customer (prior to 11/99) using “bridged” technology or connect with the NTS PPPoE client, the RFC 1483 downloads would be appropriate for you. BellSouth’s newer DSL customers should use the current Point-to-Point Protocol over ATM (PPPoA) downloads.

The I&T Guide offers a comprehensive treatment of Efficient Networks 4060 DSL modem installation and troubleshooting.


1. Click the desired driver.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.

Note: The above steps do not apply to the v2.x drivers.  Detailed instructions for these drivers are located in the Installation and Troubleshooting Guide.

Guide Download To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.



Alcatel Speed Touch Home:

 Firmware Upgrade for the Speed Touch Home G GV8BAD3.270

 Firmware Upgrade for the Speed Touch Home K KHDSDA3.270





984 K


984 K




02/15/02


02/15/02

The 3.2.7 is an Alcatel upgrade for the 3.2.6 fix.



Cayman 3220H:

 Multi-User Welcome Guide

 Cayman 3220H Firmware Upgrade Guide

Netopia 3346:

 Multi-User Welcome Guide

 Installation & Troubleshooting Guide




1.8 MB


84 KB



1.11 MB

2.1 MB



12/06/02


05/09/03



03/21/03

03/21/03

The Welcome Guide for the 3220H offers a comprehensive treatment of Cayman 3220H router configurations and troubleshooting.

The Upgrade Firmware Guide for the 3220H describes how to upgrade the firmware. Please read the entire document before attempting an upgrade.

The Welcome Guide for the 3346 offers a comprehensive treatment of Netopia 3346 router configurations and troubleshooting.

The Installation & Troubleshooting Guide for the 3346 offers a comprehensive treatment of Netopia 3346 router installation and troubleshooting.


Guide Download To download a document, right-click the link, and use the "Save Target As" option to save the document to your computer.

Dell ITEX PCI Downloads:

 On-Line User Guide

 Windows ME/XP Drivers:
 PPPoA Driver v2.2.7

 


466 KB


2.44 MB
 


10/02/01


10/02/01

The On-Line User's Guide offers a comprehensive treatment of Dell ITEX modem installation and troubleshooting.

Note for customers upgrading to Windows XP: You will need to remove the Dell ITEX PCI ME driver and install the Dell ITEX PCI XP driver once you install Windows XP. Review the download instructions and click the Dell ITEX XP Driver link. A window with instructions displays once you extract the download on your PC.

The updated drivers for the Dell ITEX DSL modem contain "bug" fixes for potential system hangs when running the DSL modem diagnostics when the IRQ is shared with other devices. A message has been added to warn the user when the DSL line is temporarily being disconnected when running diagnostics.


Guide and Driver Download

1. Click the link to go to Dell's Support Web site.
Note: If you have previously entered your Dell Service tag, go to Step 4.

2. Under Personal or End User Support, click Home or Home Office.
Note: If this option does not display, go to Step 3.

3. Under Alternate Sign In (Standard Support), enter the Dell Service tag for your computer.

4. Click the filename you want to download.

5. Select the region from where you want to download the file.

6. Click "Yes, I Accept this Agreement," if you agree to the terms of the Export Compliance Disclaimer.

7. Click "OK/Save."

8. Select the file in which you want to save the download.

9. Double-click the download's icon in the selected file.

10. Follow the installation prompts.


Westell Modem Downloads:

 Drivers
USB Drivers

 Uninstall
USB Drivers Uninstall

 Firmware
 Windows 98/ME/2000/XP:
 Westell DSL Update Wizard
 Version 1.6.33

 Windows 98/NT/ME/2000/XP
 Firmware Upgrade Instructions
 (Read me First!)

 Westell 2100 (1.6.33)
  A90-210030-v1-6-33.upg
 Westell 2200 (1.6.57)
  B90-220030WebLoad.rel.upg

 Westell Guide

 Westell Firmware Upgrade
User Guide





96 K


132 K
 


3.1 MB



28 K
 


936 K

938 K

3.98 MB


571 KB





08/19/02


09/23/02
 


11/03/03




11/03/03



11/03/03

04/29/04

11/26/02


03/21/03


USB Driver Uninstall Directions

1. Download the USB Drivers Uninstall file.

2. Plug the USB cable into the computer.

3. Run the USB Drivers Uninstall executable.


1. Click the desired driver or firmware.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.

Guide Download To download the guide, right-click the link, and use the "Save Target As" option to save the document to your computer.

     Return to Top


Client Software and Network Interface Cards File Size Updated Description Download Instructions

PPPoE Clients:

 Windows 9x/Me/NT/2000
Bellsouth® Fastaccess® Connection Agent Version 1.4.4Installation Instructions


 Macintosh OS 8.x/9.x
Bellsouth® Fastaccess® Connection Agent Version 1.2Installation Instructions


 Windows XP
Note: If you use Windows XP with your Ethernet modem, please refer to the Windows XP Native Client section below for the supported XP option.



 Macintosh OS X
Note: If you use Macintosh OS X with your Ethernet modem, please refer to the Macintosh OS X Native Client section below for the supported option.



 

 

             5.89 MB
20 KB

 

3.68 MB
20 KB

 

 
21 KB

 

 


21 KB





 

 

     09/26/03
09/26/03

 

09/26/03
09/26/03

 


09/26/03

 

 


09/26/03





The Bellsouth® Fastaccess® Connection Agent software is necessary for new clients to operate DSL, or if you are currently running IP over Ethernet, the software will migrate you to the more updated Point-to-Point Protocol over Ethernet technology.

The Bellsouth® Fastaccess® Connection Agent client is to be used with Efficient Networks 3060/4060, Alcatel ANT1000, and Alcatel SpeedTouch Home modems. It is important to ensure that you have the latest RFC 1483 drivers installed before you install the Bellsouth® Fastaccess® Connection Agent software. Support is not provided for Linux operating systems. To install, download to a temporary folder and run the executable.

Please select your download according to the operating system you are running.


 


1. Click the utility.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.

Guide Download To download a document, right-click the link, and use the "Save Target As" option to save the document to your computer.


Windows XP Native Client:

 Windows XP PPPoE Native Client
Configuration Instructions





21 KB




09/26/03
The Windows XP Native Client Configuration Instructions provide the steps you need to install your FastAccess DSL service with Windows XP. The Native Client is included with your Windows XP software. This is the supported option for Windows XP users.

Guide Download To download a document, right-click the link, and use the "Save Target As" option to save the document to your computer.


Macintosh OS X Native Client:

 Macintosh OS X Native Client
Configuration Instructions





21 KB




09/26/03
The Macintosh OS X Native Client Configuration Instructions provide the steps you need to install your FastAccess DSL service with Macintosh OS X. The Native Client is included with your Macintosh OS X software. This is the supported option for Macintosh OS X users.

Guide Download To download a document, click the link. The file downloads by default to the Desktop.


Dial-Up Networking:

 Windows 95:
 Version 1.3





2.19 MB




--

If you are attempting to operate an Efficient modem with Windows 95, the drivers will not work unless this software is installed.

1. Click the utility.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts. 

D-Link Network Interface Cards:

 Model DFE-530TX+
Quick Install Guide and Driver
Information
 

--

 

--

 

   
     Return to Top


Guides and Tools File Size Updated Description Download Instructions

EN Clean:

 EN Clean Utility




21.3 KB



--

When performing an installation on an Efficient modem, there will occasionally be errors. The install software can leave “scraps” behind which will hinder subsequent installations.  The EN Clean Utility will “erase the blackboard” so that you can retry your installation.

Note: EN Clean is only to be used for v1.x and 2.x drivers.  Version 3.3 does not require EN Clean.


1. Click the utility.

2. Select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts.


AOL Troubleshooting:

 AOL TCP/IP Patch

 Patch Guide




49 KB

86 KB



11/10/00

11/17/00

If you operate with Windows 95 and are using FastAccess ADSL to connect with AOL, and you are having difficulties, this download will increase the amount of network adapters allowed in your computer, which should rectify the problem.

1. To download the Patch or the Guide, click the desired download.

2. If the document does not automatically open, select "Save to Disk."

3. Select the file in which you want to save the download.

4. Click "OK/Save."

5. Double-click the download's icon in the selected file.

6. Follow the installation prompts. 


Self-Installation Guides:

2Wire
Firewall Monitor
 2Wire Firewall Monitor
User's Guide

Home Networking
 2Wire HPNA HomeNetworking
Fast Start Guide

 2Wire HPNA HomeNetworking
Connection Guide

 2Wire Wireless HomeNetworking
Fast Start Guide

 2Wire Wireless HomeNetworking
Connection Guide

Parental Controls
 2Wire Parental Controls
User's Guide

3COM
  3COM and Alcatel Modems
Connection Guide

Alcatel
 Alcatel and 3COM Modems
Connection Guide

Efficient
 Efficient SpeedStream PCI
Modem Connection Guide

 Efficient SpeedStream USB
Modem Connection Guide

Welcome
 Welcome Guide

Westell
 Westell Connection Guide

 Westell Fast Start Guide

XBox
 XBox Connection Guide







760 KB



359 KB


1.1 MB


401 KB


1.3 MB



805 KB



1.4 MB



1.4 MB



1.8 MB


1.1 MB


312 KB


1.2 MB

404 KB


130 KB






11/26/02



11/04/02


11/04/02


11/04/02


11/04/02



11/26/02



10/25/01



10/25/01



10/25/01


10/25/01


10/25/01


08/26/02

08/26/02


03/31/03


The 2Wire HPNA HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

The 2Wire HPNA HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service using your existing telephone line to home network.

The 2Wire Wireless HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

The 2Wire Wireless HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service.

The Alcatel and 3COM Modems Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips and information on your back-up dial account.

The Efficient SpeedStream PCI Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

The Efficient SpeedStream USB Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

The Welcome Guide provides post-installation information regarding setting up multiple email accounts, frequently asked questions, and much more.

The Westell Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with frequently asked questions, troubleshooting tips, and back-up dial instructions.

The Westell Modem Fast Start Guide provides the steps you need to install your FastAccess DSL service.


To download a guide, right-click the link, and use the "Save Target As" option to save the document to your computer.

     Return to Top


BellSouth
©2002 BellSouth Telecommunications, Inc. All Rights Reserved. Legal Info. Terms and Conditions.






760 KB



359 KB


1.1 MB


401 KB


1.3 MB



805 KB



1.4 MB



1.4 MB



1.8 MB


1.1 MB


312 KB


1.2 MB

404 KB


130 KB






11/26/02



11/04/02


11/04/02


11/04/02


11/04/02



11/26/02



10/25/01



10/25/01



10/25/01


10/25/01


10/25/01


08/26/02

08/26/02


03/31/03


The 2Wire HPNA HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

The 2Wire HPNA HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service using your existing telephone line to home network.

The 2Wire Wireless HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

The 2Wire Wireless HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service.

The Alcatel and 3COM Modems Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips and information on your back-up dial account.

The Efficient SpeedStream PCI Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

The Efficient SpeedStream USB Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

The Welcome Guide provides post-installation information regarding setting up multiple email accounts, frequently asked questions, and much more.

The Westell Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with frequently asked questions, troubleshooting tips, and back-up dial instructions.

The Westell Modem Fast Start Guide provides the steps you need to install your FastAccess DSL service.


To download a guide, right-click the link, and use the "Save Target As" option to save the document to your computer.

     Return to Top


BellSouth
©2002 BellSouth Telecommunications, Inc. All Rights Reserved. Legal Info. Terms and Conditions.






760 KB



359 KB


1.1 MB


401 KB


1.3 MB



805 KB



1.4 MB



1.4 MB



1.8 MB


1.1 MB


312 KB


1.2 MB

404 KB


130 KB






11/26/02



11/04/02


11/04/02


11/04/02


11/04/02



11/26/02



10/25/01



10/25/01



10/25/01


10/25/01


10/25/01


08/26/02

08/26/02


03/31/03


The 2Wire HPNA HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

The 2Wire HPNA HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service using your existing telephone line to home network.

The 2Wire Wireless HomeNetworking Connection Guide provides more detailed installation information and troubleshooting tips.

The 2Wire Wireless HomeNetworking Fast Start Guide provides the steps you need to install your FastAccess HomeNetworking DSL service.

The Alcatel and 3COM Modems Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips and information on your back-up dial account.

The Efficient SpeedStream PCI Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

The Efficient SpeedStream USB Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with troubleshooting tips.

The Welcome Guide provides post-installation information regarding setting up multiple email accounts, frequently asked questions, and much more.

The Westell Modem Connection Guide provides the steps you need to install your FastAccess DSL service along with frequently asked questions, troubleshooting tips, and back-up dial instructions.

The Westell Modem Fast Start Guide provides the steps you need to install your FastAccess DSL service.


To download a guide, right-click the link, and use the "Save Target As" option to save the document to your computer.

     Return to Top


BellSouth ©2002 BellSouth Telecommunications, Inc. All Rights Reserved. Legal Info. Terms and Conditions. r>

BellSouth ©2002 BellSouth Telecommunications, Inc. All Rights Reserved. Legal Info. Terms and Conditions.